Complete Phone AI
for your dealership

Solve missed and dropped calls, slow phone operations with ShortLoop’s Phone AI

Our Customers

Our customers trust us to deliver the best results

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5X ROI

within a month
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95%
of all Appointments captured by AI

100%
calls picked up and answered

60hrs
of staff time saved

Dealer Person
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As a Ford dealer, Shortloop has significantly reduced our inbound call load by booking service appointments automatically. The AI allows our advisors to stay focused on customers in front of them and operate more efficiently.

Jeff Swank

Fixed Operations Director, Court Street Ford

Roll Red Carpet for
your Customers

Service

Turn your Service Lane in to a Powerhouse

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    Appointment Booking

    Straight to your scheduler, 24/7

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    Recall Appointments

    Handle every notice and keep your bays busy

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    Body Shop AI

    Manage claims, estimates, and rentals with ease

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    Mobile Repair

    Boost utilization and reduce coordination

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Recall-related calls can pile up quickly when customers get alerts about them. With ShortLoop in place, those calls are covered, and appointments are booked without changing a single thing

Jeff Swank

Service Director, Court Street Ford

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Sales

AI BDC to Never Ever Miss a Hot Lead

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    Appointment Booking

    Lead Capture

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    Schedule Visits

    Get callers to test drives and sales appointments

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    Inventory Questions

    Instant answers to in-stock questions

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    Specials

    Promote your offers and campaigns

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It’s reassuring to know customers are being taken care of even when the store is busy. For us, ShortLoop delivered amazing results from month 1.

Kevin Minley

President, Court Street Ford

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Reception

No more Phone Trees with Human-like Operator

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    Smart Call Routing

    AI front desk and IVR replacement

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    AI Voicemail

    No more beeps, but conversational message taking

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    Overflow & After Hours

    24/7 and even after multiple transfers

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    Inquiries & Support

    Handle customers, vendors, partners, and job seekers

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We were able to move away from an outsourced BDC and handle the work more effectively with ShortLoop. It’s given us better consistency and more control across our four stores.

Caleb McDuffle

Fixed Ops Director, Paul Thigpen Auto

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Outbound

Turn Manual Chase into a High Volume Revenue engine

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    Target Lost Customers

    Re-engage declined, inactive, and unsold leads from your DMS/CRM

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    Reduce No-Shows

    Send reminders and reschedule missed appointments automatically

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    Run Campaigns

    High-volume personalised texts, calls and emails

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    Recall & Warranty

    Notify customers at scale and drive Service inbound

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We implemented Short Loop in both of our stores several months ago. Outbound campaigns have significantly increased the number of service appointments each month

Randy Sheeshly

Service Director, Champion Ford

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Integrations

Works with the tools you use everyday

Hear from
our customers

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Stacey Corley

Dealer Principal, Corley Ford

Champion Ford

We evaluated a number of options before bringing in AI. ShortLoop delivered on what they promised, and the level of customization and support has been amazing.

$150k
Revenue Generated
72 Hours
Staff Time Saved

Why Shortloop?

Complete Call Visibility

Recordings, Transcripts, Dashboards and AI insights for deep review

Always-On Alerts

Follow-up notifications on text, email so customers are not missed

Tailored to your Operations

AI trained to follow your process, rules and style that fits within your team

Multi-lingual Support

English, Spanish, French and more, switching seamlessly and naturally

Secure & Compliant

Industry leading standards that adhere to DNC, TCPA and OEM audit requirements

Frequently asked questions

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Never miss a
customer call

Schedule a demo