Complete Phone
AI
for your dealership
Solve missed and dropped calls, slow phone operations with ShortLoop’s Phone AI
Our Customers
Our customers trust us to deliver the best results
5X ROI
95%
of all Appointments captured by AI
100%
calls picked up and answered
60hrs
of staff time saved
As a Ford dealer, Shortloop has significantly reduced our inbound call load by booking service appointments automatically. The AI allows our advisors to stay focused on customers in front of them and operate more efficiently.
Jeff Swank
Fixed Operations Director, Court Street Ford
Roll Red Carpet for
your Customers
Service
Turn your Service Lane in to a Powerhouse
-
Appointment Booking
Straight to your scheduler, 24/7
-
Recall Appointments
Handle every notice and keep your bays busy
-
Body Shop AI
Manage claims, estimates, and rentals with ease
-
Mobile Repair
Boost utilization and reduce coordination
Recall-related calls can pile up quickly when customers get alerts about them. With ShortLoop in place, those calls are covered, and appointments are booked without changing a single thing
Jeff Swank
Service Director, Court Street Ford
Sales
AI BDC to Never Ever Miss a Hot Lead
-
Appointment Booking
Lead Capture
-
Schedule Visits
Get callers to test drives and sales appointments
-
Inventory Questions
Instant answers to in-stock questions
-
Specials
Promote your offers and campaigns
It’s reassuring to know customers are being taken care of even when the store is busy. For us, ShortLoop delivered amazing results from month 1.
Kevin Minley
President, Court Street Ford
Reception
No more Phone Trees with Human-like Operator
-
Smart Call Routing
AI front desk and IVR replacement
-
AI Voicemail
No more beeps, but conversational message taking
-
Overflow & After Hours
24/7 and even after multiple transfers
-
Inquiries & Support
Handle customers, vendors, partners, and job seekers
We were able to move away from an outsourced BDC and handle the work more effectively with ShortLoop. It’s given us better consistency and more control across our four stores.
Caleb McDuffle
Fixed Ops Director, Paul Thigpen Auto
Outbound
Turn Manual Chase into a High Volume Revenue engine
-
Target Lost Customers
Re-engage declined, inactive, and unsold leads from your DMS/CRM
-
Reduce No-Shows
Send reminders and reschedule missed appointments automatically
-
Run Campaigns
High-volume personalised texts, calls and emails
-
Recall & Warranty
Notify customers at scale and drive Service inbound
We implemented Short Loop in both of our stores several months ago. Outbound campaigns have significantly increased the number of service appointments each month
Randy Sheeshly
Service Director, Champion Ford
Integrations
Works with the tools you use everyday
Hear from
our customers
Stacey Corley
Dealer Principal, Corley Ford
We evaluated a number of options before bringing in AI. ShortLoop delivered on what they promised, and the level of customization and support has been amazing.
Why Shortloop?
Complete Call Visibility
Recordings, Transcripts, Dashboards and AI insights for deep review
Always-On Alerts
Follow-up notifications on text, email so customers are not missed
Tailored to your Operations
AI trained to follow your process, rules and style that fits within your team
Multi-lingual Support
English, Spanish, French and more, switching seamlessly and naturally
Secure & Compliant
Industry leading standards that adhere to DNC, TCPA and OEM audit requirements